Functional CRM (peoplesoft)

Pay: $0.00 - $63.00

Position Type: Contract to Permanent

Location: District Of Columbia

 
 

About Us
At MISource Inc., we connect individuals from a variety of industries with respected companies, both nationally and internationally. Each day, our Recruiters are presenting our clients with talented industry professionals for their most in-demand positions. To accomplish this, the MISource staffing team will invest the time to understand your goals, work experiences, and career objectives. To search for other exciting opportunities in your area, visit our website at www.misource.com.

Functional CRM
Washington DC
Secret Clearance

Our client who is headquartered out of Reston, VA is consistently on ComputerWorld’s Top 100 Places to work in IT. On top of being a great place to work, they are also ranked as one of the “Fastest 50” growing companies in the Northern VA, Washington DC Metro Area year after year. Our Client is one of the leading system integrators in both the Public & Private sectors. What sets our client apart from other is that they work around the clock and have a passion for technology.

Position Summary:
Develop and implement processes and procedures and implement and integrate CRM solutions
Act as lead resource on the operations and maintenance of the corporate CRM application, including gathering design and data requirements for data capture, dashboard setup, and reports
Serve as lead resource for integrating PeopleSoft CRM Enterprise HelpDesk 9.1 as integrated with PeopleSoft HCM 8.8 and then later with PeopleSoft HCM 9.1
Request and document changes using PeopleCode/Application Classes and Integration Broker
Manage application customization and modification for system data capture fields, reports, and dashboards
Develop and provide ongoing system audit procedures to ensure proper data cleanliness and integrity and to ensure adherence to correct end-user procedures and guidelines
Ensure proper user security is setup, checked, and maintained for all users
Provide first and second level support and training for CRM users and act as primary contact for all CRM issues

Position Qualifications:
3+ years of experience: administering and configuring a CRM application working with workflows, page layouts, user profiles, roles, security access, data validation, upgrade/installation, and report/dashboards
Experience with PeopleSoft CRM Enterprise HelpDesk 8.8/9.1 to include the full system lifecycle (Design, Development, System Test, QA, Implementation, and Maintenance)
Working Knowledge of PeopleSoft HCM (8.x or 9.x) to include Application Engine, PeopleCode, Query Designer, Workflow, JavaScript, PeopleSoft Security, and Process Scheduler
Working Knowledge of PeopleTools (8.16, 8.45, or 8.51)
Working knowledge of PL/SQL, Visual Basic 3/4/5, C, C++
Experience with setting up synchronous/asynchronous messaging via the PeopleSoft Integration Broker
A strong working knowledge of Oracle Database, Oracle Forms, and Oracle Reports
Prior knowledge or experience in the Federal Sector industry is a plus

MISource, Inc. is proud to offer a comprehensive selection of benefits to our employees including
• Health
• Dental
• Vision
• Term life insurance
• Short-term disability insurance
• Critical illness insurance
• 401(k) retirement savings program.

MISource, Inc. is an Equal Opportunity Employer and is dedicated to fostering diversity in the workplace. MISource utilizes E-Verify.
Interested Candidates, click “Apply Now”, or contact the MISource office at the number listed below.
Contact:
MISource, Inc.
PH: 877-543-9540
Fax: 888-293-5055