Senior PBX Technician

Pay: $30.00 - $35.00

Position Type: Contract

Location: New York


About Us
At MISource Inc., we connect individuals from a variety of industries with respected companies, both nationally and internationally. Each day, our Recruiters are presenting our clients with talented industry professionals for their most in-demand positions. To accomplish this, the MISource staffing team will invest the time to understand your goals, work experiences, and career objectives. To search for other exciting opportunities in your area, visit our website at

Senior PBX Technician
Fairfax, VA

Job Responsibilities:
• Detailed knowledge of both voice and data environments for Avaya Nortel PBX - experience related to signaling servers, VGMC cards, OTM, call servers, Element Manager and internet terminals
• Avaya Call Pilot voice mail systems
• Hands on familiarity with IP protocols, SNMP, QOS, Codec’s, H.323, SIP, 802.1 is a plus
• Working knowledge of LAN/Ethernet protocols is a plus
• Ability to perform bandwidth calculations and make associated recommendations on WAN technologies is a plus
• Ability to be conversant in Management Systems and familiarity in the operation of network analyzers/sniffers and how to interpret packet captures for troubleshooting network problems is a plus
• Ability to work alone, without close supervision, although he/she may be part of a team

The ideal candidate will possess the following:
Succession Rls 3.0 Large and Small System
CS1000,M,S,T,E- 4.5 to 7.5 rls Large and Small System
Call Pilot VoiceMail
Meridian Mail
Meridian Max
Symposium Call Center Server
Contact Center Server
BCM (Business Communication Manager)
Voice Over IP Telephony and Signaling Server
OTM and TM(Telephony Manager)

• Avaya Nortel NCSS Certification on the latest platforms
• Minimum 4 years VoIP experience
• Familiarity with Cisco architecture
• experience with network sniffer is a plus
• Strong presentation skills
• Strong analytical skills
• Ability, with minimal assistance, understand converged network solutions with intermediate to advance complexity
• Ability to apply knowledge of topics tested to help solve customer design issues, (multi-product, and/or multi-site) in most situations
• Ability to act in a consultative role to entry/intermediate individuals

MISource, Inc. is proud to offer a comprehensive selection of benefits to our employees including
• Health
• Dental
• Vision
• Term life insurance
• Short-term disability insurance
• Critical illness insurance
• 401(k) retirement savings program.
MISource, Inc. is an Equal Opportunity Employer and is dedicated to fostering diversity in the workplace. MISource utilizes E-Verify.
Interested Candidates, click “Apply Now”, or contact the MISource office at the number listed below.

MISource, Inc.
PH: 877-543-9540
Fax: 888-293-5055