ITSM/ITIL

ITSM/ITIL

Structure is the key in creating a successful IT Service Delivery eco-system.   Our consultants work with our customers to design their own eco-system through a focus on Governance, Organization, Operational Process, and Performance Management.

By following these methods, our ITSM Team focuses on identifying practical goals to achieve reallife results:

  • Seek improvement opportunities
  • Categorize area of IT improvement
  • Advisement on business case (Process improvements/Cost Analysis/Vendor Selection)
  • Software Phases:  Pre/Post Implementation, Integration and Customization

Areas of Customer Improvement:

  • Improved Scalability
  • Cost Reduction
  • Improved Availability
  • Efficiency in resource Utilization
  • IT and Business alignment vs. segregation
  • Clarity around IT capability
  • Enhanced customer experience/satisfaction

Through Virtual and/or On-site Consulting, our team can strive to Unite Talent with Technology!

Contact MiSource:

Call us at (813) 286‑9888, email us at info@misource.com, or fill out the form below and we will be in touch.

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