Call Center Staffing
Call Center Staffing
When you need call center personnel and time is a priority, partner with MiSource Staffing. We don’t just bring in anybody—all of our call center candidates are vetted thoroughly through our extensive screening process to ensure your company receives dedicated and experienced candidates.
This Process includes:
- Initial phone screen with a recruiter.
- The candidate will complete a SparkHire, 10 minute video interview answering some of the most frequently asked questions in a first interview. We send this to you via email. It enables hiring managers to bypass the entire first interview and narrow down their selection in minutes rather than hours of scheduled, in-person meetings. There has never been a more useful time to have this product than in a COVID world.
- The Account Manager on your account has a secondary conversation with each candidate.
- We then have them complete a Background and Drug screen.
Only once all of this is complete is the candidate presented to your hiring team.
Spend your time on business, not on timecards
Along with having an extensive screening process, we also make approving timecards extremely user friendly.
Our timekeeping system:
- Ensures accuracy
- Sends you a reminder
- Automatically calculates overtime per state and federal laws
- Allows you to select one or more timecard approvers
- And much more!
MiSource Staffing has the proven track record to meet and exceed your call center staffing expectations. Whether your company needs 10, 50, or 500 call center employees, we can deliver you the people you need—when you need them. All without the responsibilities of additional employees to manage yourself.
We understand that your customers won’t wait until you “find the right people.”
At MiSource Staffing, we understand the unique challenges your company is facing when hiring and retaining call center personnel. Talent is hard to hire, and even more difficult to keep around. For customer service and call center teams, being understaffed can have a damaging effect on customer relations.
That’s why speed is of the highest priority when solving staffing dilemmas for you. When you partner with MiSource Staffing to tackle your people problems, your deadlines will be met.
We have the professionals you need staffing your call center.
You can benefit from our experience filling call center staffing needs nationwide.
We have experience filling call center roles in nearly every state, our team has an extensive talent pipeline to access when filling call center orders for your company. MiSource Staffing can fill your open contract and contract-to-hire call center jobs—no matter where your company is located.
Some of the call center roles we fill include:
- Customer Service Reps
- Inbound Call Center Associates
- Call Center Agents
- Outbound Call Center Associates
- Call Center Supervisors/Shift Supervisors
- Client Relations Managers
Industries We Serve:
- Manufacturing/Industrial
- Administrative Support
- Information Technology
- Distribution/Logistics
- Government
- Medical
Have a specific need to fill? Let us know. Chances are we’ve solved that problem before.
MiSource continues to deliver in a timely fashion the quality applicants we are looking for.
Installation Company
Operations Manager
Over the course of the past three years, we have hired numerous employees from MiSource ranging from entry level Engineers to Engineering Managers. The level of quality has exceeded other recruiting vendors that we have used. I find this to be of no coincidence.
Fortune 500 Defense Contractor
Human Resources Manager
MiSource is always responsive and has provided us with several valuable and qualified personnel. MiSource is my staffing solution and I would recommend them to any company looking for a quality staffing firm.
Support Center Manager
Leading Retail Organization
I would like to thank MiSource, Inc. for your stellar support in assisting us in filling 110 IT professional staff positions. Our industry is difficult to recruit for and MiSource has been able to place numerous superior candidates with us. MiSource, Inc. has helped us meet a demanding program timeline.
IT Solutions and Telecommunications Company
CEO
Their timeliness is most impeccable and the quality of people MiSource Inc. has provided to our organization has been outstanding. From the first phone call to a prospective candidate to walking the candidate in on their first day of work, MiSource Inc. cuts no corners in the recruiting process.
Fortune 500 Defense Contractor
Human Resources Manager
Having MiSource, Inc. on our team has proven to be a capability multiplier. Without your assistance, we would have to have grown our HR staff by 5–6 people full-time. Your company has provided a valuable service at a competitive cost and allowed my company to focus on our core service offerings to our customers.
CEO
IT Solutions Company
I would recommend MiSource for any recruiting needs an organization has. They are such a great organization to work with and always find the best people that are reliable, knowledgeable and learn our way of doing things fast.
Manager
Telecommunications Company
MiSource has manifested both professionalism and courtesy and, without fail, always follows the rules of engagement I set. They have provided me with quality candidates at a fair price. They have taken the time to understand my firm’s needs; more importantly, understand the intangibles that allow their candidates to stand out from his competition. When I needed a quick fill, MiSource was always able to assist without compromising the quality of candidate.
Corporate Recruiter
Engineering and Integrated Services Firm
Contact MiSource:
Call us at (813) 286‑9888, email us at info@misource.com, or fill out the form below and we will be in touch.
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