Call Center Staffing

call center staff answering phones

Call Center Staffing

When you need call center personnel and time is a priority, partner with MiSource Staffing. We don’t just bring in anybodyall of our call center candidates are vetted thoroughly through our extensive screening process to ensure your company receives dedicated and experienced candidates. 

This Process includes:

  • Initial phone screen with a recruiter.
  • The candidate will complete a SparkHire, 10 minute video interview answering some of the most frequently asked questions in a first interview. We send this to you via email. It enables hiring managers to bypass the entire first interview and narrow down their selection in minutes rather than hours of scheduled, in-person meetings. There has never been a more useful time to have this product than in a COVID world.
  • The Account Manager on your account has a secondary conversation with each candidate.
  • We then have them complete a Background and Drug screen.

Only once all of this is complete is the candidate presented to your hiring team.

happy owner using call center

Spend your time on business, not on timecards

Along with having an extensive screening process, we also make approving timecards extremely user friendly. 

Our timekeeping system:

  • Ensures accuracy
  • Sends you a reminder
  • Automatically calculates overtime per state and federal laws
  • Allows you to select one or more timecard approvers
  • And much more!

MiSource Staffing has the proven track record to meet and exceed your call center staffing expectations. Whether your company needs 10, 50, or 500 call center employees, we can deliver you the people you need—when you need them. All without the responsibilities of additional employees to manage yourself.

happy customer using call center

We understand that your customers won’t wait until you “find the right people.”

At MiSource Staffing, we understand the unique challenges your company is facing when hiring and retaining call center personnel. Talent is hard to hire, and even more difficult to keep around. For customer service and call center teams, being understaffed can have a damaging effect on customer relations.

That’s why speed is of the highest priority when solving staffing dilemmas for you. When you partner with MiSource Staffing to tackle your people problems, your deadlines will be met.

We have the professionals you need staffing your call center.

nationwide call center staffing

You can benefit from our experience filling call center staffing needs nationwide.

We have experience filling call center roles in nearly every state, our team has an extensive talent pipeline to access when filling call center orders for your company. MiSource Staffing can fill your open contract and contract-to-hire call center jobs—no matter where your company is located.

Some of the call center roles we fill include:

  • Customer Service Reps
  • Inbound Call Center Associates
  • Call Center Agents
  • Outbound Call Center Associates
  • Call Center Supervisors/Shift Supervisors
  • Client Relations Managers

Industries We Serve:

  • Manufacturing/Industrial
  • Administrative Support
  • Information Technology
  • Distribution/Logistics
  • Government
  • Medical

Have a specific need to fill? Let us know. Chances are we’ve solved that problem before.

Contact MiSource:

Call us at (877) 543‑9540, email us at info@misource.com, or fill out the form below and we will be in touch.

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